Refund Policy
Refunds are only applicable for defective, damaged, or incorrect products. If your return is approved, the refund process will be as follows:
Refund Process:
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved, a refund will be credited to your original payment method within 7-10 business days.
Shipping charges are non-refundable.
Refunds will not be provided for reasons such as change of mind, incorrect size selection, or personal preference.
Refunds are issued only if the product is returned in its original condition with all tags intact and original packaging.
In case of refund delays, Free2Sale is not responsible for any bank processing time.
Late or Missing Refunds:
If you haven’t received your refund:
Check your bank or credit card statement.
Contact your bank, as processing times may vary.
If you still have not received your refund, contact us at support@free2sale.com
Non-Refundable Items:
Sale items are non-refundable and cannot be exchanged.
Items purchased using discount codes or special promotions are not eligible for refunds.
Any intimate or hygiene-related products cannot be refunded for health and safety reasons.
Order Cancellations:
Orders can only be canceled before they are shipped. Once shipped, cancellations are not allowed.
If an order is canceled before dispatch, the refund will be credited within 5-7 business days.
Shipping Policy:
- Products will be delivered within 5 -7 working days
- The defective or damaged products will be redelivered within 5 – 7 working days and the exchange items will be replaced within 5 – 7 working days
For any further inquiries, feel free to contact us at support@free2sale.com
