Return Policy

Due to the intimate nature of our products, our return policy is designed to prioritize hygiene and customer safety. Please review the following terms before initiating a return:

Non-Returnable Items:

For hygiene reasons, we do not accept returns on the following items:

• Panties, bodysuits, shapewear, and any other intimate apparel.

• Opened or used lingerie and nightwear.

• Items without original tags or packaging.

• Sale or discounted items.

Return Eligibility:

We accept returns only for defective, damaged, or incorrect items. To qualify for a return:

• The item must be unused, unwashed, and in its original condition.

• The original packaging and tags must be intact.

• The return request must be initiated within 7 days of receiving the order.

How to Request a Return:

1. Email us at support@free2sale.com with your order details and reason for the return.

2. Provide clear images of the product if it is defective or incorrect.

3. If approved, you will receive instructions on how to return the product.

Return Shipping:

• Customers are responsible for return shipping costs unless the item received was incorrect or defective.

• We recommend using a trackable shipping method, as we are not responsible for lost returns.

Exchanges:
We do not offer exchanges due to hygiene concerns. If you received a defective or incorrect product, we will provide a replacement.

For further assistance, contact us at support@free2sale.com